Approximately 67% of the electric liability claims reported to the AEGIS Claims Division involve the overhead distribution system, and 74% of these claims involve the conductor. Individuals making contact with the conductor contribute to 64% of these claims, as the overwhelming majority of these claims involve the public, including contractors, homeowners and those participating in sports and other outdoor recreational activities. Why?
This webinar demonstrates how strategic investments in prevention-based public safety programs can be an effective, efficient and sustainable way to reduce overhead electric incidents and injuries. Examples of how the effectiveness of public safety programs can be improved by using loss control data to define their scope will be provided. In addition, this webinar will demonstrate how program metrics can be used to benchmark performance against peers, develop strategic recommendations for continuous improvement to close gaps, and identify shifts in stakeholder behaviors that are early indicators of future safety risks and trends. Finally, the presenters will discuss how addressing safety risks with proactive programs mitigates risk, saves lives, reduces damages, improves customer satisfaction, and enhances the reputational value of a utility’s brand, while demonstrating an ongoing safety commitment.
The webinar will be presented by Annie Wong, Senior Utility Consultant, AEGIS Loss Control Utility Operations and Scott Peabody, National Account Manager, Culver Company. Scott provides expertise in customer advocacy, public safety communications and outreach initiatives for electric and natural gas utilities across the nation. A former employee of Eversource Energy, Scott brings more than two decades of experience in helping mitigate risk while executing strategic initiatives at energy utilities, government agencies and Fortune 500 companies. Prior to joining Culver, Scott worked in a number of consultative account management roles for Eversource Energy, Gartner, Forrester Research and IDC Research. Scott earned a BS in Marketing from Arizona State University and an MBA from Southern New Hampshire University.